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The Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams

Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote workers tune ...

AI-Powered Customer Service: Elevating the Customer Experience

In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they want as ...

Social Security Numbers Leaked in Massive Data Breach

In a shocking development, a recent lawsuit alleges a major data breach at National Public Data (NPD), a background check ...

Decoding the Influence of Technology on Customer Behavior

With remote marketing and purchasing platforms becoming more popular, consumers have been drastically switching to online shopping in recent years, many preferring it over going to stores. One of the main reasons ...

Save Time and Increase Efficiency with Business Automation Software

Good time management is essential for businesses. It enables them to deliver their products and services on time and solve problems without affecting daily operations. Business automation software can contribute to effective ...

Elevate Customer Feedback with Cutting-Edge Technology Tools

Instead of simply gathering customer stats, why not uncover their needs and wants, anticipate their challenges, and personalize their experience? What they think, feel, and experience affects how they interact with your ...

Hackers Are Using Clever Techniques To Trick Windows Users Into Opening Malicious Websites

As a savvy business owner and Microsoft Windows user, you always update your browser and only visit secure websites. But do your employees exercise the same level of caution? If not, your ...

The Gig Economy: How Technology is Reshaping Work and Business

The chances are you’ve probably heard musicians, actors, artists, writers, and many others referring to their jobs as gigs. These odd jobs mean they do not have a single long-term employer or ...

Keep Your Software Updated: The Key to Optimal Business Performance

Businesses are more dependent on software than ever before. This helps them stay competitive, meet customers' needs, and continue to grow their bottom lines. However, most business software requires ongoing maintenance to ...

Watch Out for This Malware Campaign

Social engineering is one of the fastest-growing methods for hackers to gain access to networks for malicious purposes. Essentially, it means deceiving or manipulating someone into providing information that allows a bad ...

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